What makes us different
© Copyright DMS Property Maintenance Ltd © 2015 Website designed & maintained by Design & Management Systems Ltd
So why choose us? What makes us different? We are the all in one contractor offering a truly flexible service to suit our client’s needs. If you require us to send the same operative each time to carry out any works in your property then we are able to do so. Whether it is repairs, planned works, one off project, fixed term contracts, gardening, cleaning, caretaking works, we are able to provide this service. From the first phone call to our office, we provide an excellent standard of customer service, all works are closely monitored by our management team to ensure that all your needs are met. Our new services such as our facilities management and surveying services mean that there is no need for you to look elsewhere for a different contractor. And our services are still growing! Our aim is to where prudent / possible bring together our clients and residents in helping each other, providing opportunities to improve people’s lives. Whether this be connecting people with charities, rehabilitation, counsellors, work opportunities and much more. We want to provide opportunities for young people by way of apprenticeships and a high percentage of our employees have put through a course such as CSCS, asbestos awareness, etc during their time here at DMS. We also offer flexible working and business start-up support. We invest people, whether this is by providing them with work opportunities or providing them with course to help them get a step up on the career ladder. We are always willing to help those who want to better themselves and progress with our company. We are persistently putting time and money in to our quality of services by purchasing the most up to date equipment, implementing new and improved processes in our work and regular compliance checks. Our vision is to be the leading full service property maintenance company in the South-East and be the first choice for local authorities, commercial enterprises and private clients. We sponsor local clubs, work for a significantly reduced rate for charities and pay above the minimum wage and price regular works based on a fair service charge. We are a successful and reliable contractor and during the past 20 years of service, we are proud to have maintained a 99% customer satisfaction record during this time. Give us an opportunity to prove what we say really is the DMS way. What our Customers Say… Resident in Capel – “We are very happy with the work that was completed last Wednesday and would like you to pass on our thanks to your operatives who carried it out in a very professional and courteous manor. We have a few other projects planned for later in the year and will not hesitate to contact you for a quotation when we are ready to proceed. Housing Manager in Canterbury - “I am very impressed with the work that has been carried out by Paul from DMS, he was courteous, quiet and did exactly what was expected of him. The works are also of a much better quality than the previous contractors that attended.” Resident in Medway – “I would like to say a massive thank you to the operative that attended my property on a callout. He went above and beyond to make sure that my bathroom was useable again for my disable daughter. Please say a massive thank you from us. “ Surveying Firm in Kent – “Just a short note to thank you DMS for your prompt attendance at our partner’s home yesterday to attend to his plumbing issues. Our partner has asked me to record his appreciation for your prompt attention and good work done. Housing Association – “Following the visit of your operative to carry out fire safety work at our site and our visit to inspect the work, we would like to commend your operative for the quality of service he gave during his visit. Despite having to remove doors, the site was cleaned at the end of the day to a high standard We would also congratulate him with the dealings he had with our clients who can sometimes be difficult to accommodate .This individual did a first class job whilst maintaining a high level of professionalism we would welcome him at our project again.” Private Resident in Margate – “We are extremely happy with our bathroom, you gave it a real lift and I will contact DMS in the future when we need more renovations Please thank Vanessa for over-seeing the job and Lewis for his expertise. “ Housing Association regarding a Clean – “I have left the operatives at the property. Just some initial feed-back, they have already made a difference to the walls, something the last company told me they were unable to clean off. Both your operatives are friendly and arrived on time and are doing a great job. A comment from my resident “I saw the communal area yesterday, it looked so much better and it also smelt amazing.” An Email from a Resident in Tenterden – “Good evening, I am writing to you to say how amazing one of your tradesmen are. I had Lee arrive at my property at 9am and he has gone above and beyond to ensure that my problem was fixed and leave my bathroom in an immaculate condition, everything he had to remove or take off, he has replaced and ensured it is back to normal. I really believe he deserves some kind of recognition for all the work he has completed at my property today, not only that he was so polite and kind, he was respectful of the fact I have a 1 year old here, telling me if he was going to be making a loud noise, closing the baby gates and doors each time he went up and down the stairs. I am very pleased with the quality of work performed here today as well as the hard work that has been put in by Lee and like previously stated I believe he should receive some recognition for all he has done.”
So why choose us? What makes us different? We are the all in one contractor offering a truly flexible service to suit our client’s needs. If you require us to send the same operative each time to carry out any works in your property then we are able to do so. Whether it is repairs, planned works, one off project, fixed term contracts, gardening, cleaning, caretaking works, we are able to provide this service. From the first phone call to our office, we provide an excellent standard of customer service, all works are closely monitored by our management team to ensure that all your needs are met. Our new services such as our facilities management and surveying services mean that there is no need for you to look elsewhere for a different contractor. And our services are still growing! Our aim is to where prudent / possible bring together our clients and residents in helping each other, providing opportunities to improve people’s lives. Whether this be connecting people with charities, rehabilitation, counsellors, work opportunities and much more. We want to provide opportunities for young people by way of apprenticeships and a high percentage of our employees have put through a course such as CSCS, asbestos awareness, etc during their time here at DMS. We also offer flexible working and business start-up support. We invest people, whether this is by providing them with work opportunities or providing them with course to help them get a step up on the career ladder. We are always willing to help those who want to better themselves and progress with our company. We are persistently putting time and money in to our quality of services by purchasing the most up to date equipment, implementing new and improved processes in our work and regular compliance checks. Our vision is to be the leading full service property maintenance company in the South-East and be the first choice for local authorities, commercial enterprises and private clients. We sponsor local clubs, work for a significantly reduced rate for charities and pay above the minimum wage and price regular works based on a fair service charge. We are a successful and reliable contractor and during the past 20 years of service, we are proud to have maintained a 99% customer satisfaction record during this time. Give us an opportunity to prove what we say really is the DMS way. What our Customers Say… Resident in Capel – “We are very happy with the work that was completed last Wednesday and would like you to pass on our thanks to your operatives who carried it out in a very professional and courteous manor. We have a few other projects planned for later in the year and will not hesitate to contact you for a quotation when we are ready to proceed. Housing Manager in Canterbury - “I am very impressed with the work that has been carried out by Paul from DMS, he was courteous, quiet and did exactly what was expected of him. The works are also of a much better quality than the previous contractors that attended.” Resident in Medway – “I would like to say a massive thank you to the operative that attended my property on a callout. He went above and beyond to make sure that my bathroom was useable again for my disable daughter. Please say a massive thank you from us. “ Surveying Firm in Kent – “Just a short note to thank you DMS for your prompt attendance at our partner’s home yesterday to attend to his plumbing issues. Our partner has asked me to record his appreciation for your prompt attention and good work done. Housing Association – “Following the visit of your operative to carry out fire safety work at our site and our visit to inspect the work, we would like to commend your operative for the quality of service he gave during his visit. Despite having to remove doors, the site was cleaned at the end of the day to a high standard We would also congratulate him with the dealings he had with our clients who can sometimes be difficult to accommodate .This individual did a first class job whilst maintaining a high level of professionalism we would welcome him at our project again.” Private Resident in Margate – “We are extremely happy with our bathroom, you gave it a real lift and I will contact DMS in the future when we need more renovations Please thank Vanessa for over-seeing the job and Lewis for his expertise. “ Housing Association regarding a Clean – “I have left the operatives at the property. Just some initial feed-back, they have already made a difference to the walls, something the last company told me they were unable to clean off. Both your operatives are friendly and arrived on time and are doing a great job. A comment from my resident “I saw the communal area yesterday, it looked so much better and it also smelt amazing.” An Email from a Resident in Tenterden – “Good evening, I am writing to you to say how amazing one of your tradesmen are. I had Lee arrive at my property at 9am and he has gone above and beyond to ensure that my problem was fixed and leave my bathroom in an immaculate condition, everything he had to remove or take off, he has replaced and ensured it is back to normal. I really believe he deserves some kind of recognition for all the work he has completed at my property today, not only that he was so polite and kind, he was respectful of the fact I have a 1 year old here, telling me if he was going to be making a loud noise, closing the baby gates and doors each time he went up and down the stairs. I am very pleased with the quality of work performed here today as well as the hard work that has been put in by Lee and like previously stated I believe he should receive some recognition for all he has done.”
© Copyright DMS Property Maintenance Ltd © 2015 Website designed & maintained by Design & Management Systems Ltd
What makes us different