What makes us different
So why choose us?
What makes us different?
We are the all in one contractor offering a truly flexible service to suit our client’s needs.
If you require us to send the same operative each time to carry out any works in your property then we are able to do so.
Whether
it
is
repairs,
planned
works,
one
off
project,
fixed
term
contracts,
gardening,
cleaning,
caretaking
works,
we
are
able to provide this service.
From
the
first
phone
call
to
our
office,
we
provide
an
excellent
standard
of
customer
service,
all
works
are
closely
monitored by our management team to ensure that all your needs are met.
Our
new
services
such
as
our
facilities
management
and
surveying
services
mean
that
there
is
no
need
for
you
to
look
elsewhere for a different contractor. And our services are still growing!
Our
aim
is
to
where
prudent
/
possible
bring
together
our
clients
and
residents
in
helping
each
other,
providing
opportunities
to
improve
people’s
lives.
Whether
this
be
connecting
people
with
charities,
rehabilitation,
counsellors,
work
opportunities and much more.
We
want
to
provide
opportunities
for
young
people
by
way
of
apprenticeships
and
a
high
percentage
of
our
employees
have
put
through
a
course
such
as
CSCS,
asbestos
awareness,
etc
during
their
time
here
at
DMS.
We
also
offer
flexible
working
and
business
start-up
support.
We
invest
people,
whether
this
is
by
providing
them
with
work
opportunities
or
providing
them
with
course
to
help
them
get
a
step
up
on
the
career
ladder.
We
are
always
willing
to
help
those
who
want
to better themselves and progress with our company.
We
are
persistently
putting
time
and
money
in
to
our
quality
of
services
by
purchasing
the
most
up
to
date
equipment,
implementing new and improved processes in our work and regular compliance checks.
Our
vision
is
to
be
the
leading
full
service
property
maintenance
company
in
the
South-East
and
be
the
first
choice
for
local
authorities,
commercial
enterprises
and
private
clients.
We
sponsor
local
clubs,
work
for
a
significantly
reduced
rate
for charities and pay above the minimum wage and price regular works based on a fair service charge.
We
are
a
successful
and
reliable
contractor
and
during
the
past
20
years
of
service,
we
are
proud
to
have
maintained a 99% customer satisfaction record during this time.
Give us an opportunity to prove what we say really is the DMS way.
What our Customers Say…
Resident in Capel – “We are very happy with the work that was completed last Wednesday and would like you to pass on
our thanks to your operatives who carried it out in a very professional and courteous manor. We have a few other projects
planned for later in the year and will not hesitate to contact you for a quotation when we are ready to proceed.
Housing Manager in Canterbury - “I am very impressed with the work that has been carried out by Paul from DMS, he
was courteous, quiet and did exactly what was expected of him. The works are also of a much better quality than the
previous contractors that attended.”
Resident in Medway – “I would like to say a massive thank you to the operative that attended my property on a callout. He
went above and beyond to make sure that my bathroom was useable again for my disable daughter. Please say a massive
thank you from us. “
Surveying Firm in Kent – “Just a short note to thank you DMS for your prompt attendance at our partner’s home yesterday
to attend to his plumbing issues. Our partner has asked me to record his appreciation for your prompt attention and good
work done.
Housing Association – “Following the visit of your operative to carry out fire safety work at our site and our visit to inspect
the work, we would like to commend your operative for the quality of service he gave during his visit. Despite having to
remove doors, the site was cleaned at the end of the day to a high standard We would also congratulate him with the
dealings he had with our clients who can sometimes be difficult to accommodate .This individual did a first class job whilst
maintaining a high level of professionalism we would welcome him at our project again.”
Private Resident in Margate – “We are extremely happy with our bathroom, you gave it a real lift and I will contact DMS in
the future when we need more renovations Please thank Vanessa for over-seeing the job and Lewis for his expertise. “
Housing Association regarding a Clean – “I have left the operatives at the property. Just some initial feed-back, they have
already made a difference to the walls, something the last company told me they were unable to clean off. Both your
operatives are friendly and arrived on time and are doing a great job. A comment from my resident “I saw the communal
area yesterday, it looked so much better and it also smelt amazing.”
An Email from a Resident in Tenterden – “Good evening, I am writing to you to say how amazing one of your tradesmen
are. I had Lee arrive at my property at 9am and he has gone above and beyond to ensure that my problem was fixed and
leave my bathroom in an immaculate condition, everything he had to remove or take off, he has replaced and ensured it is
back to normal. I really believe he deserves some kind of recognition for all the work he has completed at my property
today, not only that he was so polite and kind, he was respectful of the fact I have a 1 year old here, telling me if he was
going to be making a loud noise, closing the baby gates and doors each time he went up and down the stairs. I am very
pleased with the quality of work performed here today as well as the hard work that has been put in by Lee and like
previously stated I believe he should receive some recognition for all he has done.”